Welcome to our Service Truck Crane Operator Training and Certification Course. Our program has a great track record of helping those crane operators seeking national certification with the National Commission for the Certification of Crane Operators (NCCCO). This is a sister program of our 3 Day Mobile Crane Training and Certification program. This curriculum has trained thousands all the way from North Pole, Alaska to Guantanamo Bay, Cuba, and from Seattle, Washington to New York City, New York. We offer this program both in person or virtually on-line.


This program is a multimedia event presented on two large screens. Each candidate receives their own Service Truck Crane Operator Student Workbook, a current ASME B30.5 Mobile Crane Safety Standard and a sample written examination after each training module. This is a very professional, robust program designed to deliver success. Our goal is always a 100 percent passing rate.

Many are surprised the NCCCO Service Truck Crane Operator program is so in depth and similar in many ways to their Mobile Crane Operator Certification program. At Fulcrum Crane Training International we are not surprised. After all, a service truck is nothing more than a small crane. All the rules of operation are similar or the same. In fact, many of the knowledge areas and domains currently sited by NCCCO for their written examination outline for the service truck operators are similar or very much the same as mobile crane operators. According to the NCCCO website the Service Truck Crane Operator Certification program is a subcategory of their Telescopic Boom-Fixed Cab or Boom Truck Certification. Our 2 Day Service Truck Crane Operator and Certification Program will have your candidates ready and confident to test.

We consider the success of every student our responsibility and a direct reflection of the quality of training we deliver. We would like an opportunity to help you through the Service Truck Crane Operator Program regardless if you are seeking certification in the construction industry or qualification in general industry, we have your back!

This is a robust professional service truck crane operator training program. Great helpful graphics and up to date information throughout all 16 training sessions will keep our students interested and looking for more.

Our Main Course Objectives

History of Cranes and Service Trucks

Learn how the cranes have evolved over thousands of years. People have used innovative ways of lifting really heavy objects and bringing them where they are needed, as demonstrated at Stone Hedge, the Pyramids of Giza and countless ancient sites around the world. Learn how the cranes of yesterday evolved into the cranes we use today. Your student workbook provides you a pictorial tour of the old service truck cranes of the past. See how the accident rates and fatalities increased as the cranes became more sophisticated.

Crane Operator Responsibilities

Whether or not the crane owner or users are the same entity, their responsibilities are essentially the same. In this session, students learn their own responsibilities as well as the responsibilities of others involved with the lift. Sample test questions are reviewed at the end of this presentation.

Crane Laws & Regulations

Federal Occupational Safety and Health Standards (OSHA), as well as State and local regulations for the construction industry, particularly those that involve craning equipment, are reviewed during this session. Industry safety standards and their recommendations are covered. Class participants also discuss the division of responsibilities between the contractor, the operator and other on-site personnel in operating the equipment within the manufacturer’s guidelines. Many people preparing for the NCCCO Service Truck written examination are surprised to learn the ASME B30.5 Safety Standard for cranes also covers Service Trucks. We will use the Standard to help prepare our participants throughout this course.

Definitions Used in Craning

A review of the terms and definitions used in the Crane Industry as described in ASME B30.5 Safety Standard is provided. The terms used in load chart calculations are reinforced in preparation for load chart training later in the course. A written examination is administered at the conclusion of this session.

Crane Terminology, Crane Types and Definitions

A review of the terms and their definitions commonly used in the industry and as described in ASME B30.5 Safety Standard for Mobile Cranes and Service Trucks is provided. Also discussed is the use of the many attachments available, their advantages and limitations. We match up pictures with the components and then explain why. Components are reviewed as well as sample test questions administered.

Service Truck Crane Load Charts

The mysterious load chart always seems to be the point of intimidation and sometimes confusion to the crane operator. During this session that problem will be wiped away forever. Through classroom lecture and discussion, followed by student hands-on exercises, participants quickly learn how to interpret load charts used by manufacturers of service trucks today.

Setting Up Cranes

The main points necessary for the proper setting up of Service Truck Cranes is reviewed. The proper extension of stabilizers, ensuring that the crane is working from a firm level supporting surface and has adequate swing clearance to safely perform the work, are among the pointed discussed. The difference of setting up a mobile crane and a service truck crane are clearly instructed. Sample test questions are administered following this session.

Working Around High Voltage and Lightning in the Area

In this session, participants quickly learn what takes place when contact is made with high voltage apparatus. Facts are presented to show how the current flows through the machine and radiates through the ground, sometimes causing injury or death to persons not necessarily involved in the actual contact. Absolute “Limits of Approach” and emergency procedures to be following if contact is made are also studied.

Also discussed are rules and procedures when “THE THUNDER ROLLS AND THE LIGHTNING STRIKES”! Information is provided to give Service Truck Crane Operators better information to make a good decision if lightning is within striking distance and if work should stop, and then again when it is safe for work to resume.


The importance of clear and concise communication between the crane operator, signal person and rigger to ensure the safety of the lift are discussed. Standard international hand signals are introduced. The use of radio contact is also explored. Sample hand signals are demonstrated and test questions administered.

Wire Rope

Various types of wire rope used in the craning industry for both hoisting and rigging applications are dealt with in this presentation. Procedures for identifying, applying and maintaining rigging apparatus are presented, as well as inspection techniques and removal from service criteria.

Sling Selection & Application

During this presentation and in-class exercises, participants learn how to select, inspect and apply various types of slings and determine the safe working load that can be applied to them. The effect that the sling’s angle to the load has on its rated capacity is discussed, and calculations are made to determine actual Safe Working Loads.

Rigging Hardware

This session deals with various types of rigging hardware commonly used in the craning industry. Identification inspection procedures, application and removal from service criteria are presented through hands on demonstrations.

Equalizer & Spreader Beams

The difference between equalizer and spreader beams, and their particular applications are studied. With equalizer beams the class participants learn, through practical exercises and lift simulation, how the load is proportionately shared between the cranes that are making the lift and how these proportions can be altered to suit the crane capabilities available by adjusting the location of the load on the beam.

Crane Hook Inspection

Several considerations that apply to hooks and observances of them are discussed. Inspection criteria and removal from service are reviewed in detail. What steps that must be taken if damage is found are some of the many items reviewed, including the criteria of the need of a safety latch. An extensive written examination follows the lecture.

Leaving Service Truck Crane Unattended

Discussed are precautions and procedures for leaving the crane controls for short periods of time or extended periods of time. Review of specific recommendations and laws in accordance with OSHA regulations and ASME safety standards are discussed and reviewed. Sample test questions are administered concluding this lecture.

Making the Lift

All loads must be properly rigged to prevent dislodgement of any part. Suspended loads should be securely slung and properly balanced before they are set in motion. Students learn the procedures and precautions that must be observed whenever loads are to be handled in detail. Sample written test questions are administered following this session.

Determining Load’s Center of Gravity

This segment emphasizes the importance of knowing the location of the load’s center of gravity to assist in the selection of the proper rigging necessary to produce a “stable” load when lifted. And its importance to recognize what happens to the center of gravity of a load once the load is lifted into the air.

Effects of Sling Angles

The effect that the sling’s angle to the load has on its rated capacity is discussed and calculations made to determine actual safe working loads. The first and most important step in any rigging operation is the determination of the weight of the load. Students learn and discuss those steps. This segment emphasizes the importance of knowing the location of the load’s center of gravity to assist in the selection of the proper rigging necessary to produce a “stable” load when lifted. It is important to recognize what happens to the center of gravity of a load once the load is lifted into the air.

Certification Examination Review

During this session, participants are presented with a variety of sample load chart scenario problems, as well as general knowledge type questions to ensure our course instruction has been successful in preparing candidates for National Commission for the Certification of Crane Operators (NCCCO) Written and Practical Examinations.

NCCCO Written Examinations and Practical Examinations

During our initial administration procedures we will assist our course participants to complete all applications necessary for the National Commission for the Certification of Crane Operators (NCCCO) written and practical examinations for Mobile Cranes. Please visit www.nccco.org for more information.

Coordinating NCCCO Practical Examinations

Fulcrum Virtual Crane Training is happy to assist graduates from any of our on-line virtual training programs as they begin to coordinate NCCCO Practical Examinations. Once candidates complete their NCCCO written examinations the next and final step in the certification process will be the practical examination for your crane type. On the NCCCO website www.nccco.org can be found a free copy of the candidate handbook for the crane type you are seeing certification on. The handbook contents will include a written description of all the steps or tasks you will be asked to perform during your practical examination. In addition, the official NCCCO candidate video can be found for your crane type by visiting www.nccco.org. Most importantly the NCCCO website provides a list of accredited practical examiners listed by state nationwide. This list will be an important and valuable tool for you so you can coordinate and setup your practical examinations with an accredited examiner closest to your location. Fulcrum Virtual Crane Training is happy to assist whenever necessary.

Satisfaction Guaranteed

If for whatever reason any candidate that is not successful in completing any part of the NCCCO written examination, we will consult them and provide further instructions at no extra charge. Please see our “No One Left Behind Policy”. We fully realize many of our candidates have not been in a classroom in many years. Our job is to lower test anxiety and have our graduates do well. Everyone leaves feeling great, and as if their experience was one of the best they ever had.

NCCCO has no obligations to this guarantee

Service Truck Cranes today can lift more than ever before, but they are much lighter than Mobile Cranes so the Crane Operator must be trained and understand the principles of Leverage and Stability.